R+L Global Logistics
  • - Finance
  • Ocala, FL, USA
  • Hourly
  • Full Time
  • Medical, Dental, Vision, STD, LTD, Paid Time Off, Holiday Pay, 401k and Company Resorts

R+L Global Logistics is seeking a Credit and Collections Coordinator to join our growing Finance team.  This position involves daily communication with internal and external business partners at all levels of the organizations. The ideal candidate will have extensive knowledge in B2B commercial collections strategies and negotiations along with analytical problem solving skills and excellent communication skills.  

Credit and Collections Coordinator Summary of Key Responsibilities

Responsibilities and essential job functions include, but are not limited to the following:

  • B2B commercial collections – nationwide
  • Coordinates scheduling, backup coverage and allocating team members to specifics tasks based on the department's needs
  • Prioritizes, plans, and organizes tasks and work responsibilities to achieve objectives and departmental goals through utilization of allocated team members
  • Maintains levels of productivity for self and team through self-direction, goal setting, feedback and accountability
  • Monitors and mentors to encourage further development of each team member's strategic and technical abilities
  • Creates, improves, and documents processes
  • Develops and reports metric information to management
  • Ensure that customer account details for non payments, delayed payments and other irregularities comply with the departments policies and procedures
  • Work with and train collection team on strategies for customer accounts
  • Daily verbal and written communication and follow-up for collection of payment with small to large customer accounts, documenting conversations in our system in detail (tasks, payment promises, etc)
  • Ensure timely follow up to all delinquent accounts, by utilizing all collection and credit tools available
  • Alert management to any possible insolvent accounts
  • Investigate and resolve customer queries
  • Daily/weekly account status reporting
  • Recommend adjustments and write offs

Credit and Collections Coordinator Knowledge, Skills, and Abilities:

  • Must be analytical and detail oriented
  • Must be organized, have keen attention to detail and accuracy
  • Must be proficient with Microsoft Office Suite including Outlook, Excel and Word
  • Must possess the ability to use sound judgment when making independent decisions
  • Must have excellent verbal/written communication and follow-up skills
  • Knowledge  and experience with local, state and federal collection laws
  • Knowledge of TL, LTL, Import/Export, Customs, accounts receivable, and accounts payable processes a plus

Credit and Collections Coordinator Qualifications

Credit and Collections Coordinator Summary of Experience and Education: 

  • High school Diploma or GED required
  • 5+ years previous B2B collections experience
  • Previous logistics, transportation, domestic or international exp a plus

Company Benefits

  • Medical, Dental, Vision, STD, LTD, Paid Time Off, Holiday Pay, 401k and Company Resorts

R+L Global Logistics provides both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically.  With 14 offices across the country, we have locations in: Fort Myers, Ocala, Orlando, Atlanta, Cincinnati, Nashville, Kansas City, Indianapolis, Chicago, Laredo, San Antonio, Phoenix, Denver, and Los Angeles allowing our transportation specialists to optimize the supply chain process for our customers.

To learn more, please apply online today at www.rlglobal.com



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